21st Century Distributing

MEMBER

2021072901


Frequently Asked Questions
Q: Does 21st accept credit cards?
A: Once you are authorized as a reseller, contact us for a "Credit Card Authorization" form. This form must be submitted for each purchase.
This allows you to use American Express, Discover, MasterCard, and Visa as a convenient way to pay for your purchases.

Q: What is 21st Century's defective return policy on SONY & SAMSUNG products?
A:(SONY and/or SAMSUNG PRODUCTS) A Return Authorization Number must be obtained from 21st Century prior to the return of any SONY and/or SAMSUNG merchandise. RAs are valid for a period of 10 days only. Product returned without an RA will be returned to the dealer. DOA/Defective SONY and/or SAMSUNG merchandise will be eligible for exchange if it is returned within 14 days of purchase.
After 14 days, defective SONY and/or SAMSUNG merchandise must be sent to the manufacturer's authorized warranty repair center. Defective returns are for replacement only. Any SONY and/or SAMSUNG merchandise to be exchanged must be returned to 21st Century prepaid and must include all accessories including the original box with the RA number on the outside of the box. Please allow 5-7 days for processing returns.

Q: Can I return product for credit?
A: 21st Century will, at our discretion, issue credit for return merchandise up to 30 days of your invoice date. Any product to be returned for credit must be in brand new, unopened condition and must be a current model. A Return Authorization number must be obtained and marked return for credit, along with a copy of the invoice.
We will be glad to credit your account towards future purchases.  Sorry, no returns on special orders or close-out items.
Please allow 7-10 days for processing of credit.

Q: What happens if 21st Century mis-ships my order?
A: UPS/FedEx - If you receive a UPS or FedEx order that is incorrect or missing items, please contact the salesperson with whom you placed your order. They will be glad to help you correct any problem. However, you must notify us within 48 hours of receiving it. No adjustments or corrections will be made after 48 hours.
Motor Freight Deliveries - Please check all items delivered before the freight company driver leaves. If there is any damage, it must be noted on the Bill of Lading at the time of delivery. Once the driver leaves, the freight company will not assume responsibility for damaged merchandise unless it has been noted on the Bill of Lading.




Welcome!
21st Century Distributing sells only to qualified resellers and installers.
To access pricing please sign in or create an account.

Sign in

Incorrect Username/Password



Thousands of products from top manufacturers!

2GIG Technologies

A2V

AKG

Alarm.com

Apple Inc

Arlington Industries

Aruba

Atlas Sound

Barco

Beale Street Audio

Brilliant

Channel Plus

Chief Mounts

Cool Components

Crown

DaLite

DataComm

DBX

Denon

Direct Connect

Draper

Dynamat

Dynaudio

Edge by IC Realtime

Eero

EPV SCREEN

Fino Mounts

Focal

Google

Heos by Denon

IC Realtime

ICM

Intellinet

Intrasonic

Ion Digital

iPort

JAMO

JBL

Just Add Power

JVC

KEF

KLH Audio

Kwikset

Labor Saving Devices

Legrand

Lockly

Lutron

Luxul

MantelMount

Metra Home Theater Group

Middle Atlantic

Monster

NEC Displays

NEST

New Leaf

Niles

NuVo

OneSmart

Onkyo

Optoma

Panamax

Peerless

Platinum Tools

Polk Audio

PowerShades

Pro Control

Proficient

ProMounts

Pulse Audio

Resolution Products

RING

Roku

RTI

Russound

Samsung

Samsung Commercial

Sanus

SCP Cable

Screen Innovations

Simply45

Sonance

Sonos

Sony

SoundTube

StraightWire

Sunfire

TechLogix

Texas Theater Seating

Ubiquiti

Universal Remote

Vanco

Vanco Evolution

Vera

WaveNet

Wilson Electronics

WyreStorm

Xantech

Yale

Yamaha

Yamaha Commercial

Zigen

Dealers Only
Toll Free: 800.849.0647
Phone: 919.779.0273
Fax: 919.779.8994
Hours:
(see individual branch for hours)
Garner Location:
(Corporate Headquarters)
21st Century Distributing
529 Dynamic Dr.
Garner, NC 27529
8:00am-5:30PM Eastern Mon-Fri
Direct Number: (984) 444-8581
Charlotte Location:
21st Century Distributing
1432 Center Park Dr.
Charlotte, NC 28217
8:00am-5:30PM Eastern Mon-Fri
Direct Number: (980) 224-5577
Atlanta Location:
21st Century Distributing
2718 Brickton North Dr.
Buford, GA 30518
8:00am-5:30PM Eastern Mon-Fri
Direct Number: (470) 655-0128
Orlando Location:
21st Century Distributing
524 Mid Florida Dr.
Orlando, FL 32824
8:00am-5:30PM Eastern Mon-Fri
Direct Number: (321) 203-4531
Nashville Location:
21st Century Distributing
4021 Travis Drive
Nashville, TN 37211
8:00am-5:30PM Central Mon-Fri
Direct Number: (615) 208-9454
*Nashville Branch is open until 6:30pm Eastern
2:33 PM Thursday, July 29, 2021
©2021 21st Century Distributing Inc.