21st Century Distributing

MEMBER

×


2GIG Technologies
A2V
Alarm.com
Apple Inc
Arlington Industries
Atlas Sound
August Locks
Baldwin
Barco
Beale Street Audio
Bolide
Brilliant
Channel Plus
Chief Mounts
ClearView
Cool Components
DaLite
DataComm
Denon
Draper
Dynamat
Dynaudio
Eero
ELK Products
EPV SCREEN
Fino Mounts
Google
Heos by Denon
HIKVision
IC Realtime
ICM
Intellinet
Intrasonic
Ion Digital
iPort
JAMO
Just Add Power
JVC
KEF
KLH Audio
Kwikset
Labor Saving Devices
LeakSmart
Legrand
LiftMaster
Lutron
Luxul
MantelMount
Metra Home Theater Group
Middle Atlantic
Monster Cable
NEC Displays
NEST
New Leaf
Niles
NuVo
OEM Systems
OmniMount
Onkyo
Optoma
Panamax
Peerless
Platinum Tools
Polk Audio
Pro Control
ProMounts
Resolution Products
RING
Roku
RTI
Russound
Samsung
Sanus
SCP Cable
Screen Innovations
Sonance
Sonos
Sony
SoundTube
Sunfire
TechLogix
Texas Theater Seating
TiVo
Ubiquiti
Universal Remote
Vanco
Vanco Evolution
Vera
VSSL
WaveNet
Wilson Electronics
WyreStorm
Xantech
Yale
Yamaha
Yamaha Commercial
Zigen

Frequently Asked Questions
Q: Does 21st accept credit cards?
A: Once you are authorized as a reseller, contact us for a "Credit Card Authorization" form. This form must be submitted for each purchase.
This allows you to use American Express, Discover, MasterCard, and Visa as a convenient way to pay for your purchases.

Q: What is 21st Century's defective return policy on SONY & SAMSUNG products?
A:(SONY and/or SAMSUNG PRODUCTS) A Return Authorization Number must be obtained from 21st Century prior to the return of any SONY and/or SAMSUNG merchandise. RAs are valid for a period of 10 days only. Product returned without an RA will be returned to the dealer. DOA/Defective SONY and/or SAMSUNG merchandise will be eligible for exchange if it is returned within 14 days of purchase.
After 14 days, defective SONY and/or SAMSUNG merchandise must be sent to the manufacturer's authorized warranty repair center. Defective returns are for replacement only. Any SONY and/or SAMSUNG merchandise to be exchanged must be returned to 21st Century prepaid and must include all accessories including the original box with the RA number on the outside of the box. Please allow 5-7 days for processing returns.

Q: Can I return product for credit?
A: 21st Century will, at our discretion, issue credit for return merchandise up to 30 days of your invoice date. Any product to be returned for credit must be in brand new, unopened condition and must be a current model. A Return Authorization number must be obtained and marked return for credit, along with a copy of the invoice.
We will be glad to credit your account towards future purchases.  Sorry, no returns on special orders or close-out items.
Please allow 7-10 days for processing of credit.

Q: What happens if 21st Century mis-ships my order?
A: UPS/FedEx - If you receive a UPS or FedEx order that is incorrect or missing items, please contact the salesperson with whom you placed your order. They will be glad to help you correct any problem. However, you must notify us within 48 hours of receiving it. No adjustments or corrections will be made after 48 hours.
Motor Freight Deliveries - Please check all items delivered before the freight company driver leaves. If there is any damage, it must be noted on the Bill of Lading at the time of delivery. Once the driver leaves, the freight company will not assume responsibility for damaged merchandise unless it has been noted on the Bill of Lading.



Garner Location:
(Corporate Headquarters)
21st Century Distributing
529 Dynamic Dr.
Garner, NC 27529
8:00am-5:30PM Eastern Mon-Fri
Charlotte Location:
21st Century Distributing
1432 Center Park Dr.
Charlotte, NC 28217
8:00am-5:30PM Eastern Mon-Fri
Atlanta Location:
21st Century Distributing
2718 Brickton North Dr.
Buford, GA 30518
8:00am-5:30PM Eastern Mon-Fri
Orlando Location:
21st Century Distributing
524 Mid Florida Dr. #205
Orlando, FL 32824
8:00am-5:30PM Eastern Mon-Fri
Nashville Location:
21st Century Distributing
871 Seven Oaks Blvd. #200
Smyrna, TN 37167
8:00am-5:30PM Central Mon-Fri

*Nashville Branch is open until 6:30pm Eastern

1:14 AM   Saturday, February 29, 2020
©2020 21st Century Distributing Inc.



DISTRIBUTOR MEMBER